Shipping, returns & guarantee

Thirty days, no risk.

Wasn't what you expected? Contact us, we'll refund your money.

Used heads

Never mail them back. They're used needles. Bin them in a rigid, closed container at home.

Timing

Refunds go back to your original payment method within 5 to 10 business days of our confirmation.

The fine print, all of it

One refund per customer. US orders. The clock starts the day your kit is delivered.

From our facility to your door.

Free & Fast Shipping in the U.S.

Where

United States only, for now.

How fast

Orders leave our fulfillment center within 1 to 2 business days; typical delivery 2 to 5 business days after that. You'll get a tracking email the moment it ships.

Packaging

A plain sealed mailer: no product names on the outside, no prices on the packing slip if you send it as a gift.

Storage on arrival

Keep the kit in its box at room temperature, out of direct sun. Vials stay sealed until the night you use them.